Checking Out & Payment Methods...
View Your Basket - Check all is in order:
in the top right of the site is the 'Basket' icon and a status message - it will show how many items and total value of your current 'Basket'
click the basket link and you will see a 'drop down' box with your selected items - click the 'View Basket' button
on touch-screen devices you may be taken straight to the basket without seeing the drop-down box
in the 'Basket View' you can modify / delete / change options & quantities
if you have a Voucher, Gift Certificate, Promotion Code; you can enter it in the field 'Gift certificate or promo code' and click the button to apply the code
if you are already registered and logged-in your shipping options will already be displayed
if not logged-in, you can click the blue 'Calculate Shipping' link near the sub-totals and enter your delivery details in the form displayed. Shipping options and costs will be displayed
once you are entirely happy that your items are correct, you can click the 'Proceed To Checkout' button
At the Checkout:
firstly, our system uses industry standard security (SSL / HTTPS)to ensure all sensitive data is encrypted
you should see the 'Secure' padlock in the address bar as below (this will be green on many browsers):
we DO NOT store any of your credit / debit card details on our servers. Once you have completed our checkout process you will be taken to our secure card processing gateway provided by PaymentSense
if you have not already registered, you can do so at the checkout
check that your Billing and Shipping addresses are correct
at the 'Shipping Options' stage, the available delivery options are displayed
you can also add a message to your order in the message field i.e. 'Needed for [date]' etc.
Payment Methods (Checkout Stage 'Billing Options'):
this is the final stage of the Checkout process; paying for your order...
we offer a variety of payment options
payment in full on-line or off-line by credit / debit card
4 months' interest free credit by direct debit
Budget Account - up to 24 months to pay by direct debit (interest charged at 2% on reducing monthly balance - 26.8% Effective APR)
please note that credit options are only available to customers over 18 years of age and subject to approval
for on-line credit / debit card payment in full select 'Internet Payments' > 'Pay By Card'
for ALL payment options other than on-line by card, select 'Other Payment Options' and select your preferred option...
you will be asked to confirm that you have read, understand, and agree to our terms & conditions of sale
click the red 'Submit My Order' button!
if you have chosen to pay by card on-line, you will be re-directed to our secure card payment processor (PaymentSense)
upon successful card payment, or if you have chosen an alternative payment option, you will be taken to the successful order completion section of your on-line account
Having a problem?
use the Contact Us Form
call us on 01449 678507 / 614602 for assistance