COVID-19 Updates

Coronavirus (COVID-19)

UPDATED: August 2021

Customer Appointment information

COVID-19 customer screening for appointments.

Have you had the recent onset of a new continuous cough?

Have you noticed a loss of, or change in, normal sense of taste or smell?

Do you have a high temperature?

If you have confirmed yes to any of the above then we are unable to see you till you are confirmed COVID-19 clear. See government guidelines on testing and isolation.

During your appointment we are COVID-19 compliant.

We have a risk assessment covering COVID-19

We will sanitise any items used before and after seeing customers.

We will keep our distance for paperwork.

Everyone working in close proximity for an extended period of time must wear a Type II face mask.

We require all customers to wear a face mask for close contact services and visiting our premises.

Hand sanitiser required by everyone before and after appointment.

We will send items to you by DPD who are offering contactless delivery at this time.

Collections are by appointment only.

Please adhere to appointment time or contact us if you'll arrive at a different time. Please text/call 07547676237 when you arrive so you can be met in the front office.

We will only have one customer at a time.

Please adhere to government guidelines for accompanying persons.

Customer facing staff are tested twice a week for COVID-19 and have their NHS COVID PASS.

We currently anticipate 4-6 week delivery owing to the volume of work and for covid isolation risk. We can not guarantee "required to wear" dates at the moment because of covid knock on effects, but will try our best.