Coronavirus (COVID-19)

UPDATED: 4th November 2020

Business As Usual

We make all of our made to measure garments in our COVID-19 compliant workshop in Stowmarket, Suffolk, England. As a manufacturer, we have remained open throughout the pandemic and continue to offer our service to everyone, including our travelling service. We are still able to visit customers, or you may order on line. Please call or e mail us. We also continue to offer our renowned Express Service...

COVID-19 customer screening for appointments.

Have you had the recent onset of a new continuous cough?
Have you noticed a loss of, or change in, normal sense of taste or smell?
Do you have a high temperature?

If you have confirmed yes to any of the above then we are unable to see you till you are confirmed COVID-19 clear. See government guidelines on testing and isolation.

During your appointment we are COVID-19 compliant.
We have a risk assessment covering COVID-19
We will sanitise any items used before and after seeing customers.
We will keep our distance for paperwork.
Everyone working in close proximity for an extended period of time must wear a visor and a Type II face mask.
We will offer a disposable type II face mask to you to wear. For close contact services this must be worn.

Hand sanitiser/Hand Washing required by everyone before and after appointment.
We will send items to you by DPD who are offering contactless delivery at this time.
Please adhere to appointment time or contact us if you’ll arrive at a different time.

If Visiting our workshop for an appointment, Please text/call 07547676237 when you arrive so you can be met in the front office.

We will only be dealing with one customer at a time.
Please adhere to government guidelines for accompanying persons.

We are required to retain your contact details for 21 days for NHS track and trace.

We have to advise that law enforcement officers may ask you to disperse if congregation outside is causing a nuisance/not keeping set distance. You may be asked to remove your mask for identification purposes.

Thank you in advance.

Receipt of Emails...

Please note that owing to the aggressive anti-spam policies of many email providers i.e. GMail, Hotmail, Yahoo, Aol, Outlook.com etc. our emails frequently end up in the recipient's Spam or Junk folder...

Our domain/s are not on any spam blacklist but unless you add all mail from michaeljaytailoring.com or suituk.com to your "Safe Senders List", we cannot guarantee that our emails will safely arrive in your "Inbox"!